If you think a child is in immediate danger or requires medical attention, you should call the emergency services on 999.

You can also ring the NSPCC helpline on 0808 800 5000 to report immediate risks.

For non-emergencies, the Police can be contacted on 101.

It’s important to remember that the welfare of the child is paramount. However, it’s not up to you to decide whether or not a child has been abused, but to report concerns appropriately.

If you think an adult is in immediate danger or requires medical attention, you should call the emergency services on 999. Wherever possible let the adult know what you’re doing.

If the adult is not in immediate danger or injured, wherever possible you should discuss your concerns with the adult and look together at what should happen next.

 

Report a concern about a member of the workforce

The role of the Local Authority Designated Officer (LADO) was introduced within ‘Working Together to Safeguard Children’ guidance in 2006. The LADO gives advice and guidance on how concerns or allegations should be investigated in respect of adults working with children.

 

 

If your sport or activity is part of an NGB

If your concern is about a child, young person, or something happening at a club or group which is affiliated to a national governing body (NGB) you should refer to their safeguarding procedures. There is usually a specific person designated to receive concerns, often called a club welfare officer.

The process may be similar to this:

 

If your sport or activity is not part of an NGB

If your concern is about a child, young person, or something happening at an activity that is not affiliated with an NGB you should:

 

For further information, please visit the Child Protection in Sport Unit website for reporting child cases and the Ann Craft Trust website for reporting adult cases

 

 

 

Key Contacts

Essex County Council Children’s Social Care

0345 603 7627

This phoneline is open Monday – Thursday 8.45am – 5.00pm

Fridays 8.45am – 4.15pm

For out of hours or bank holidays, call the emergency duty team on 0345 606 1212

Essex County Council Adults Social Care

0345 603 7630

This phoneline is open Monday – Thursday 8.45am – 5.00pm

Fridays 8.45am – 4.30pm

For out of hours or bank holidays, call the emergency duty team on 0345 606 1212

Email: socialcaredirect@essex.gov.uk

Southend Council Children’s Social Care

01702 215 007

Southend Council Adults' Social Care

For the Southend – on – Sea City Council adult social care website that details how to report a concern, click here

Thurrock Multi Agency Safeguarding Hub and Thurrock Adult Social Care

01375 652 802

thurrockmash@thurrock.gov.uk

 

Adult Social care: 

01375 511 000

thurrock.first@thurrock.gov.uk

NSPCC

Help for adults concerned about a child

The NSPCC helpline is a stress-free and comfortable safe space for concerns. The report can be kept anonymous and talking to a child support specialist will make sure the process puts you at ease.

0808 800 5000

Childline

Line for children to talk about anything. No problem is too big or too small.

0800 1111

Stop It Now!

Confidential helpline for discussing concerns about child sexual abuse.

0808 1000 900

Supportline

Support for children, young adults & adults including those affected by sexual, emotional & physical abuse

01708 765200

www.supportline.org.uk

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